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We will send you an email to reset your password.
We will send you an email to reset your password.
We accept:
We offer both! Our San Diego studio provides advanced skincare treatments, and medical-grade skincare products online and in-store.
Yes, we offer gift cards in various denominations.
We offer multiple ways to contact our team. You can reach the Skyn Alchemy support team by going to contact us or emailing support@skynalchemy.shop.
If you have any technical issues that prevent you from using or ordering on our website, please notify our technical support team as soon as possible.
Technical Support is simple using our online form.
Send us a message with your:
We may contact you for more information. You can also email us at support@skynalchemy.shop.
Here's our recommendation to find the right product for your skin concern:
Note: Always perform a patch test when introducing new products to your routine to ensure compatibility with your skin.
We carefully select science-backed skincare products from trusted brands that cater to all skin types.
The products we carry are manufactured by leading skincare brands in facilities that adhere to strict quality and safety standards. For more details, please refer to the manufacturer's website or contact us.
Yes, we can order almost any skincare product available that we don't carry in-store or online.
Special Order Requests are simple using our online form.
Send us a message with your:
If you have multiple products, include the same information for each one.
A sales rep will contact you to complete your request. You can also send an email to sales@skynalchemy.shop.
We offer standard domestic shipping (3-5 business days) to the United States, excluding Hawaii and Alaska.
Yes, we offer free shipping on orders over $99+. For more information, visit our Shipping Policy.
Currently, we only ship within the United States, excluding Hawaii and Alaska. For more information, visit our Shipping Policy.
Once your order is shipped, you will receive a tracking number via email. You can also track your order by logging into your account.
Contact us if your order hasn’t arrived within the estimated delivery date.
We accept returns and exchanges of new and unused products within 14 days of delivery for store credit or exchanges only, see our Return & Exchange Policy for details.
Contact us immediately if the item is damaged or defective or if you receive the wrong item so that we can evaluate and correct the issue.
Returns and Exchanges are simple using our online form.
Send us a message with your:
A support team member will contact you as soon as possible. You can also email us at support@skynalchemy.shop, but we recommend using the form to start the returns and exchange process.
Customers are responsible for return shipping, except in cases where the item is damaged or lost.
Allow 5–8 business days for returns to be processed once received.
Only one discount code can be applied per order.
Sign up to our Newsletter for updates on future offerings.
Sale items, skincare packages, and Gift cards are excluded from all promotions unless otherwise stated. Certain products may be excluded from promotions. Please review the specific promotion details to see if any exclusions apply.
No, you can checkout as a guest. Creating an account allows you to track orders, view order history, and manage your information.
Contact us as soon as possible to make changes or to cancel your order. Once processed, changes may not be possible.
Login to your account or create an account to view your order history.
Click "Forgot password?" on the Login page and follow the instructions.
Yes, we protect your privacy. Learn more about our Privacy Policy.
Our team is here to help find the right product for you, and to support you through your skincare journey.
Enjoy 15% Off
You first order
Free Shipping
On orders over $99+
Pickup In-Store
Mission Valley
We will notify you on events like Low stock, Restock, Price drop or general reminders so that you don’t miss the deal